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Our customer service staff and highly qualified technicians are here to assist
you with any product malfunctions you may have. We are factory authorized for more than 20 different brands, and
provide service for not only products we sell but also those of our competitors. We offer a pick-up and delivery service for
all service tickets, with travel fees varying dependant on your location. We strive to complete all repairs in a
timely manner. Repair times may vary depending on whether we stock the part necessary to complete your repair, and where the
part is being shipped from if it has to be ordered. There is a $20 non-refundable estimate for all units under 27",
and a $50 estimate fee for all units over 27". This fee is due upon check in of your unit for service, and will be applied
towards the cost of your repair should you get your unit fixed. If the unit is not repairable or should you opt not to complete
the repair, the fee is for the estimate and the technicians time spent diagnosing the unit. All units have a pre-approval
rate, which varies according to the type and size of the unit. Our friendly customer service staff will be happy
to inform you of those rates upon request.
We perform warranty repairs for all of the manufacturers listed
below. If you are receiving service for a unit in warranty, please inform our staff of this upon check in of your unit.
We will need a copy of your sales receipt for manufacturers warranty, and a sales slip as well as copy of your warranty contract
is the unit falls in an extended warranty period.
Please contact one of our customer service representatives
with any questions or for travel and pre-approval rates.
A complete list of all brands we are factory
authorized for follows:
Advent, Akai, Aiwa, Apex, AON Service Contracts
Daewoo, Emerson, Funai, GE, GE Service Contracts
Goldstar, Hitachi, ILO, JVC, KTV, LG
Mitsubishi,
NEW Service Contracts, Orion
Panasonic, Philips, Pioneer, Poloroid
Repair Master Service Contracts
RCA, Samsung,
Sansui, Sanyo, Sharp
Sears, Sony, Sylvania,Thomson
Toshiba, WACA Service Contracts
Warrantech Service Contracts
Westinghouse
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