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HISTORY
Here at Paul's TV, we have
been a family owned and operated business since our origin. Arthur Paul Sr. opened the doors to the first Paul's TV in Westerly,
RI. in 1947, along with a staff of four employees. Raising a family and a struggling economy forced him to pursue other venues,
and the family business dissipated until Arthur's youngest son Gary opened his first location on Route 184 in Groton
in 1980. He opened the store with little more than his high aspirations for the future to accompany him, and as business
grew, he slowly added members to his staff. Wanting to keep it solely in the family, he added fist his father, then his
brother Steve. Jump ahead from our modest beginnings in 1980 to the present year, and things have certainly changed.
We are presently housed in a 10,000 square foot facility in downtown Groton, right off of the Goldstar Memorial Bridge. We
have a fleet of 6 service vehicles, and a staff of 16 employees. One thing remains the same though, and that is our strong family
values. Four generations of Paul's now run the day to day operations of the business hand in hand with our outstanding
staff, and we are all committed to providing the best service to each and every one of our customers.
SALES
Keeping with the family tradition, Arthur Paul Sr. and
his son Steve manage the sales department hand in hand. We carry nearly ten major brands of televisions at our facility, and
we can special order brands we do not have on site. Some of the most popular brands we stock include Panasonic, Sony, and
LG. We carry not only televisions, but home audio, DVD/VCR combination units, microwaves,a wide variety of high quality furniture
to house your new products, electronic accessories and much more. All of our new units come with a 12 month manufacturer's
warranty. We also carry and strongly recommend protecting your investment with an extended service plan. The purchase of one
of these plans gives you the peace of mind in knowing you are covered for a full five years on all parts and labor costs
that may be endured if your product should fail outside of the manufacturers warranty. We also provide set up and delivery
for all major purchases. We will deliver and perform basic installation of your new equipment the very next day. For an additional
fee, one of our installation experts will come to your home and hang your plasma or LCD television on the wall as well, saving
you space and giving a very clean and modern look to your room.
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SATELLITE INSTALLATION
Today, the quality
of your picture not only depends on your television, but on the signal that your television is receiving. The highest
quality picture by far is delivered by satellite television. We are factory authorized to perform installation of both Directv
and Dish Network satellite systems. Our in house satellite experts perform not only initial installations, but also upgrade
services and maintenance of your systems. Please view our satellite systems page for more information on how you could be
watching all of your favorite programs in crystal clear high definition in as little as one business day.
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SERVICE
We are factory authorized to perform service
for more than 20 manufacturers. We service not only the merchandise we sell, but also merchandise from our competitors
as well as distributors in Rhode Island and New York. We offer a pick up and delivery service for all merchandise, and pick
up is generally provided just a day from your initial request for service. We have a staff of four highly qualified technicians
working 6 days a week to get your units back to you as quickly as possible. Our friendly customer service representatives
are available from 9am-6pm Monday-Friday, and 9am-5pm on Saturday to answer all of your inquiries as well as assist you in
schedule service and returning completed repairs to you.
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